From the top menu, click on MY ACCOUNT or select Login from the Drop Down Menu under MY ACCOUNT.
From the Login page there is 3 links down under the Login Button, the top one says Forgot your password?
Click that link: That will take you to a page with a blank field that says Email Address*
Enter your Email address.
Under that box is another one Titled: Captcha*
Put a checkmark next to where it says "I'm not a Robot" Then click on the Button that says "Submit".
The new system will send you an email with a link and a verification code. You can click the link or copy and paste the verification code and your username into the boxes.
Then click on the submit button
This will prove that you are the owner of the account and will change your password. If the mail doesn't show up in your INBOX, check your spam folder, just in case.
If you do have any problems, Please dont hesitate to Contact us